Reach out to all Mojocare Package customers and communicate the importance of therapy/counselling sessions to address psychological barriers like stress, depression, anxiety, relationship or childhood trauma in treating sexual disorders like ED and PE, mental health conditions like anxiety and depression, weight management issues and image issues, PCOS-related depression
Create a daily task list of booked appointments and deliver high quality therapy session experience to the customer as per the slot preference
Document all therapy related clinical details in the CRM tool on a daily basis
Collate insights and feedback on the user journey and document them in easily readable format
Persuade the customer to go for a refill and ensure retention/cross-sell/up-sell for minimum 35% of the customer base month-on-month
Be able to organize consumer psyches into various buckets and standardize the nature of psychological sessions that will help them overcome their stress, anxiety and depression
Create user modules, workouts and templates basis this, that can be shared with users in a scalable manner
Organize group zoom sessions to build community and increase engagement by developing modules for targeted workshops.
Requirements
Overall 4+ years including 2 years as a practitioner, experience in a similar profile or as a freelance therapist is preferred
RCI License required
Strong interpersonal skills and the ability to build rapport with the patients remotely
Full professional proficiency in English and Hindi is a must. Limited/full working proficiency in regional languages like Kannada, Tamil, Telugu, Malayalam, Bengali etc is a plus
Undergraduate degree in BA Psychology and Master’s degree in MA counselling Psychology from a recognised institution
Comfortable to deal with patients having psychosexual disorders especially men from all geographies and walks of life
Must possess knowledge of psychological theory and practice, an ability to relate to and empathies with a range of people, excellent communication skills and demonstrate sensitive listening and questioning skills
Ability to multitask, set priorities and manage time effectively in a fast paced environment
Ability to organize modules, workouts and templates to make work scalable and standardized
Healthcare enthusiast who believes in the mission of the company and is excited in building this together
Willingness to relocate to Bangalore (if needed) to work closely with the team.